Shop Policies

 

Privacy Statement:   We do not share our customer information
     with anyone for any reason.

 

Fabric Swatches:   We ask that you limit swatch requests to 10
     items.  We will send these as quickly as possible - we know
     that you're anxious to choose your fabric so that you can
     begin your project!

 

Minimum Order:   We now have a minimum online order amount
     of $10.00.  Minimum fabric cut is 1/4 yard.
     
Return Policy:   We do not accept returns on merchandise unless
     either the item is defective or we have made a shipping error.
     If you're not sure a particular fabric or trim will match
     something you already have, please request a swatch before
     ordering.  Patterns and books may not be returned.  Please
     contact us within 10 days in case of defective merchandise
     or shipping error; returns will not be accepted after this time.

 

Backorders:   We try to make notation on the website if an item
     is out of stock.  For those times when we are temporarily out
     of an item, we will ship the items which are in stock right away
     and send the backorder as soon as we receive that item.  We
     do not charge you for shipping on any backorders.  If time is
     critical, please call or e-mail the shop to be certain we have
     the item you need.

 

Shipping:   We ship all orders by USPS Priority Mail, unless
     First Class mail is less expensive and shipping time is expected
     to be the same.  The Post Office states that Priority Mail is
     expected to be delivered within 2 - 3 days, though this is
     not guaranteed.  We have had consistently good results with
     this form of shipping.  We have a flat shipping fee of $5.00
     for all orders shipped within the United States.  Shipping 
     charges will be added during the payment process on the
     Paypal website.

     Orders received by 3:00 p.m. Eastern time will be shipped
     the same day.  During special sales events, orders may be
     delayed by one day.  If you need expedited shipping, please
     contact the shop.

 

Ordering Information:   We are delighted to now be able to
     accept online orders.  Our web site uses a protected page
     provided by Verisign, a well-known and trusted name in secure
     server technology.  All credit card information will be handled
     through Paypal - we do not have any credit card information
     anywhere on our website.

 

Payment Options:   We accept payment by credit card - Visa,
     Mastercard, Discover and American Express - and by Paypal,
     if you have a Paypal account.  A Paypal account is not 
     necessary to place an order.The amount shown on the shopping 
     cart and confirmation e-mail includes only product cost.
     Shipping charges of $5.00 and sales tax (for Georgia
     addresses) are added on the Paypal website.  If you prefer, 
     you may call us to place your order at (706) 561-5500.
     Please do not e-mail credit card information!

 

We value your business and strive to make
your shopping experience as secure, easy and accurate
as we possibly can.  Thank you!!
 

 

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